Resume

Identity, security, operations, and the systems behind modernization.

A timeline-based look at my experience across identity architecture, security leadership, operations, automation, governance, measurement, and business process improvement. It connects the roles, milestones, and technical focus areas behind my IAM career while showing how that experience supports broader security, operational improvement, and systems modernization.

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Impact

Highlights across identity modernization, governance, automation, program measurement, operational improvement, and secure delivery.

13+

years across military leadership, consulting, cybersecurity, IAM, and enterprise operations

7+

years focused on IAM, cybersecurity, consulting, and identity modernization

80%

reduction in manual processes through IAM automation, workflow design, and process improvement

Hybrid IAM

experience across Entra ID, Active Directory, Microsoft 365, federation, governance, and modernization

2,000+

applications supported across enterprise identity operations, access governance, provisioning, deprovisioning, and lifecycle support

10,000+

non-human identities cleaned up through a major identity hygiene, governance, and lifecycle remediation initiative

Capabilities & Tooling

Platforms, protocols, governance, automation, measurement, and operational improvement.

Program Leadership

IAM RoadmapsProgram StrategyExecution ManagementStakeholder AlignmentOperating Models

IAM & Security

Identity LifecycleIAM ArchitectureZero TrustRBAC / ABACPAMMFASSOConditional AccessIdentity GovernanceNon-Human IdentityIdentity Security

Protocols

SAMLOAuth2OIDCSCIMLDAP

Platforms

Microsoft Entra ID / Azure ADActive DirectoryHybrid IdentityMicrosoft 365Microsoft DefenderMicrosoft SentinelSAP SuccessFactorsExchange

Automation & Tooling

ServiceNowAzure DevOpsPowerShellWorkflow OrchestrationIAM Workflow AutomationMicrosoft Graph APILogic AppsPower AutomateREST / SOAP APIsJavaScript

Governance & Transformation

SOXNISTAudit ControlsITILAgile DeliveryLegacy ModernizationChange ManagementMigration StrategyBusiness Process ImprovementOperational MetricsExecutive Reporting

Career Progression

From mission readiness to modern identity systems.

Each stage added a different layer while following the same pattern: protect the mission, improve the system, and modernize the way identity work gets delivered and measured.

Follow the arc from mission readiness to modern identity systems.
1

2012–2018

Foundation

Security Forces Leadership

Built the operating foundation: accountability, readiness, mission execution, risk awareness, and protection of critical assets.

Team leadershipMission readinessHigh-pressure operations
2

2019

Advisory

IAM Consulting

Translated business needs into identity architecture, requirements, and roadmap decisions.

Client advisoryArchitecture roadmapsRequirements translation
3

2020–2021

Operate

Cybersecurity Operations & IAM

Built hands-on experience across cybersecurity operations, IAM execution, privileged access, identity governance, and enterprise access support.

PAM supportAccess governanceEnterprise identity operations
4

2021–2023

Transform

IAM Operations & Transformation

Turned repetitive identity work into automation, cleaner workflows, stronger operating patterns, and better day-to-day execution.

PowerShell automationProvisioning workflowsLegacy process cleanup
5

2023–2024

Lead

Cybersecurity & IDM Leadership

Connected identity management, cybersecurity analyst operations, audit readiness, access controls, and leadership execution.

MFA and Conditional AccessSOX-aligned controlsHybrid identity operations
6

2024–2026

Modernize

IAM Program Modernization

Brought the pieces together: IAM program direction, roadmap execution, Entra ID, governance, automation, and secure modernization.

Enterprise IAM roadmapEntra ID modernizationGovernance and secure delivery

Enterprise Identity Progression

Coca-Cola Consolidated

Feb 2020 – May 2026

This period represents the core of my enterprise identity experience: engineering identity workflows, improving IAM architecture, creating roadmap strategy, leading execution, managing teams during key leadership periods, and later owning IAM program direction across governance, access control, automation, measurement, and hybrid identity modernization.

Operate

Identity & Access Management Lead / Information Security Analyst

Feb 2020 – Jul 2021

Balanced cybersecurity analyst responsibilities with hands-on IAM operations, PAM, access models, SIEM monitoring, and early IAM team leadership.

Balanced cybersecurity analyst responsibilities with IAM operations, PAM deployment, authentication and authorization, SIEM monitoring, NIST-aligned controls, and access model improvements.

Transform

Supervisor, Cyber IDM

Jul 2021 – Jan 2023

Served as the day-to-day operational lead for identity teammates while creating automation and process improvements across provisioning, governance, and legacy modernization.

Served as the day-to-day operational lead for 3 identity specialists, engineered process improvements, created automation, and supported cybersecurity needs when required.

Lead

IT Cyber Security Manager

Jan 2023 – Aug 2024

Managed IDM and cybersecurity analyst teams while leading IAM strategy, controls, audit readiness, security operations, and hybrid identity priorities.

Managed IDM and cybersecurity analyst teams, led day-to-day security operations, and advanced IAM strategy across MFA, Conditional Access, PIM, SOX controls, automation, and hybrid identity.

Modernize

Identity & Access Management Manager, IT Security

Jul 2024 – May 2026

Owned IAM program direction and roadmap execution across Entra ID, stakeholder alignment, governance, automation, and secure delivery.

Owned IAM program direction, roadmap execution, and modernization strategy across Entra ID, Active Directory, governance, stakeholder alignment, and identity workflow automation.

Career Timeline

The role-by-role progression behind the strategy, engineering, measurement, and modernization work.

Each role highlights the scope, operating theme, and key milestones behind the progression.

IAM Program ModernizationJul 2024 – May 2026

Identity & Access Management Manager, IT Security

Coca-Cola Consolidated

Enterprise identity architecture, IAM program management, lifecycle strategy, and modernization execution

Owned IAM program direction, roadmap execution, and modernization strategy across ServiceNow, Microsoft Entra ID, and Active Directory, translating complex identity challenges into scalable architecture, governance, automation, and service delivery improvements.

Selected milestone

Led IAM program direction, roadmap priorities, stakeholder alignment, and a major non-human identity cleanup initiative covering 10,000+ identities.

  • Designed identity lifecycle and access management strategies that reduced operational friction while strengthening security posture and compliance alignment.
  • Architected workflow automations and access models to streamline provisioning, deprovisioning, and approval processes while minimizing risk exposure.
  • Re-engineered systemic process inefficiencies into scalable frameworks that improved operational resilience, user experience, and future technology readiness.
Cybersecurity & IDM LeadershipJan 2023 – Aug 2024

IT Cyber Security Manager

Coca-Cola Consolidated

Cybersecurity team leadership, IDM operations, IAM strategy, audit readiness, and automation

Managed both the IDM team and a team of cybersecurity analysts, leading day-to-day operations across identity management, security analysis, access controls, automation, audit readiness, and hybrid identity operations.

Selected milestone

Provided leadership and guidance to 7 cyber analysts and identity management specialists, coordinating priorities, team execution, collaboration, and productivity.

  • Managed day-to-day IDM and cybersecurity analyst operations while aligning identity work, security monitoring needs, access controls, and operational risk priorities.
  • Implemented identity management solutions to enhance security measures and streamline access controls.
  • Automated workflows using ServiceNow Flow Designer and modernized SOX audit processes using Azure DevOps, supporting 100% SOX and audit compliance.
IAM Operations & Process TransformationJul 2021 – Jan 2023

Supervisor, Cyber IDM

Coca-Cola Consolidated

IAM operations leadership, day-to-day team coordination, automation, SOPs, and cyber support

Expanded from the IAM Lead role into a supervisory identity position, serving as the day-to-day operational lead for 3 identity management specialists while mentoring teammates, automating legacy processes, and continuing to support cybersecurity analyst needs when required.

Selected milestone

Led daily IAM operations for 3 identity management specialists, coordinating work, priorities, consistency, and team execution.

  • Balanced identity leadership with hands-on cybersecurity support when needed, connecting access operations, security needs, and operational risk.
  • Developed PowerShell scripts to automate legacy processes, increasing efficiency and reducing manual effort.
  • Created SOPs, supported IAM security strategy and budget alignment, and contributed to IAM program improvements and roadmap execution.
Cybersecurity Operations & IAM LeadershipFeb 2020 – Jul 2021

Identity & Access Management Lead / Information Security Analyst

Coca-Cola Consolidated

Cybersecurity operations, SIEM monitoring, IAM leadership, PAM, IDM, and NIST policy

Held dual responsibilities across information security analysis and identity leadership: monitoring network and security activity, investigating SIEM alerts, supporting cybersecurity operations, and later leading the IAM team's day-to-day work while continuing hands-on identity and access management duties.

Selected milestone

Performed information security analyst responsibilities across network traffic awareness, SIEM alert monitoring, log analysis, alert mitigation, and identification of previously undetected threats.

  • As the role expanded, led day-to-day IAM team activities while continuing information security analyst responsibilities.
  • Spearheaded implementation and management of privileged access solutions to strengthen controls around sensitive resources.
  • Deployed and managed IDM solutions to streamline access control, user authentication, and identity operations efficiency.
  • Developed NIST-aligned cybersecurity policies and prepared executive metric presentations to support risk-based decisions.
IAM ConsultingFeb 2019 – Nov 2019

Cyber Risk Consultant, IAM

Deloitte

IAM consulting, client advisory, business case development, and target-state architecture

Supported enterprise IAM consulting engagements for Fortune 500 clients by helping assess identity needs, gather requirements, shape business cases, define implementation roadmaps, and translate client goals into practical IAM architecture and governance recommendations.

Selected milestone

Facilitated client working sessions to collect, clarify, and analyze IAM requirements across privileged access, user provisioning, governance, and hybrid identity environments.

  • Contributed to IAM business cases, implementation strategies, roadmap planning, and target-state architecture recommendations for enterprise identity programs.
  • Helped design implementation architectures for PAM solutions and user provisioning across on-premises, cloud, and hybrid systems.
  • Translated business and security needs into technical IAM solutions, delivery recommendations, and governance strategies that client teams could execute.
Service Desk & Infrastructure OperationsSep 2018 – Dec 2018

IT Infrastructure Intern

nCino, Inc.

Service desk support, infrastructure operations, endpoint monitoring, and software governance

Supported a small IT department in a hands-on service desk and infrastructure operations role, helping users resolve day-to-day technical issues, troubleshoot larger operational problems, document processes, monitor endpoints, and improve software governance.

Selected milestone

Provided responsive service desk support to end users across a range of small requests, larger technical issues, and day-to-day operational needs.

  • Troubleshot user, workstation, access, endpoint, and infrastructure-related problems while maintaining clear documentation of processes, procedures, and outcomes.
  • Monitored end-user systems across Windows and Linux environments using endpoint management tools to support security and operational visibility.
  • Led a software licensing review campaign that reduced unnecessary licenses by one-third and improved software usage governance.
IAM FoundationJun 2018 – Aug 2018

Identity & Access Management Intern

MetLife

Active Directory exposure, access certifications, environment cleanup, provisioning, and automation

Built my first hands-on exposure to Active Directory and enterprise identity work by supporting access certifications, cleaning up identity environments, provisioning and deprovisioning access, and improving repeatable access management processes.

Selected milestone

Optimized Active Directory by eliminating 1,700 redundant accounts and synchronizing 2,000 orphaned accounts to improve identity data quality, cleanup accuracy, and operational efficiency.

  • Supported certification of 100+ web applications by reviewing, provisioning, and deprovisioning access in alignment with established policies.
  • Gained early IAM experience across account cleanup, access governance, application access reviews, and identity data accuracy.
  • Implemented an automated process for Active Directory group creation, reducing manual effort and saving time.
Security Forces LeadershipDec 2012 – Dec 2018

Staff Sergeant, Security Forces Fire Team Leader

United States Air Force

Security Forces leadership, mission execution, risk management, and critical asset protection

Served in the Air Force Security Forces career field and advanced to Staff Sergeant, leading personnel responsible for protecting high-value national security assets in high-pressure environments. This foundation built the leadership, accountability, risk management, and operational discipline that later shaped my security and identity work.

Selected milestone

Supervised and guided 15 personnel across mission execution, readiness, proficiency training, certifications, and team performance.

  • Directed Security Forces operations protecting national security assets valued at more than $1 billion with a flawless breach-prevention record.
  • Built a foundation in team leadership, operational readiness, physical security, risk awareness, and high-pressure decision-making.

Education

UNC Wilmington

Bachelor of Science

Management Information Systems

Next Step

Explore the systems behind the resume.

See the projects, IAM program work, and portfolio pieces that show how this experience translates into operating models, technical artifacts, lab validation, dashboards, automation, and modernization.

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